Privacy Policy

AICOADS collects information you provide directly, including:

• Contact information: name, email address, phone number, business name, and mailing address.
• Account information: credentials and profile details when you create an account.
• Communication data: messages, inquiries, and form submissions through our website.
• Payment information: billing address and payment details processed securely through Stripe. We do not store full card numbers.
• Service information: business goals, target audience, ad budgets, and data provided during client onboarding.

We also collect information automatically when you visit our website:

• Device information: IP address, browser type and version, operating system, and device identifiers.
• Usage data: pages visited, time spent, links clicked, referral URLs, and navigation patterns.
• Cookies and tracking technologies: session and persistent cookies, pixel tags, and web beacons.
• Location data: general geographic location from IP address, such as city or state level, not precise GPS.
• Analytics data: collected via Google Analytics 4 and Microsoft Clarity.

AICOADS uses personal information for the following lawful purposes:

• Providing and improving our services, including delivering contracted digital marketing services.
• Communicating about your account, service inquiries, and support requests.
• Sending marketing and promotional communications, with opt-out available at any time.
• Processing payments and maintaining billing records.
• Analyzing website usage to improve user experience and content.
• Complying with legal obligations and responding to lawful government requests.
• Protecting the security and integrity of our website, systems, and services.
• Enforcing our Terms & Conditions and other legal agreements.

We may share your personal information with:

• Service providers: Stripe, Google Analytics, Microsoft Clarity, Go High Level, and email service providers, bound by data processing agreements.
• Advertising platforms: Meta, Google, and LinkedIn when managing your campaigns, governed by your service agreement.
• Legal requirements: when required by law, court order, or to protect the rights and safety of AICOADS, clients, or the public.
• Business transfers: in a merger or acquisition, subject to equivalent privacy protections.
• With your consent: for any other purposes with your explicit consent.

Under the Texas Data Privacy and Security Act, Texas residents have the following rights. Submit requests to hello@aicoads.com. AICOADS responds within 45 days, extendable by 45 days with notice.

• Right to Know / Access: confirm whether AICOADS processes your personal data and request a portable copy.
• Right to Correct: request correction of inaccurate personal data we hold about you.
• Right to Delete: request deletion of personal data, subject to legal retention requirements.
• Right to Data Portability: request your data in a structured, machine-readable format.
• Right to Opt Out of Targeted Advertising: opt out via email or our website opt-out mechanism.
• Right to Opt Out of Sale: AICOADS does not sell personal data. If this changes, you will have the right to opt out.
• Right to Non-Discrimination: AICOADS will not discriminate against you for exercising TDPSA rights.
• Universal Opt-Out: AICOADS honors Global Privacy Control browser signals as valid opt-out requests where required.

AICOADS uses cookies and tracking technologies on our website:

• Essential cookies: required for website functionality and cannot be disabled without impairing site performance.
• Analytics cookies: Google Analytics 4 and Microsoft Clarity, with data aggregated and anonymized.
• Marketing cookies: Meta Pixel and Google tag for retargeting and advertising campaigns.
• Preference cookies: store language and display settings.

You can control cookies through browser settings. Disabling cookies may affect website functionality.

AICOADS retains personal information as follows:

• Client contact and account data: duration of business relationship plus 7 years for compliance.
• Website analytics data: up to 26 months, based on Google Analytics GA4 default settings.
• Marketing opt-out records: retained indefinitely to honor opt-out requests.
• Payment records: 7 years per IRS and Texas state tax requirements.
• Security and fraud prevention data: up to 3 years.

AICOADS complies with the CAN-SPAM Act for all commercial emails:

• All commercial emails clearly identify AICOADS LLC as the sender with accurate header information.
• Subject lines accurately reflect email content and do not use deceptive subject lines.
• Our physical address, 1401 Lavaca Street Ste 800, Austin, TX 78701, is included in every commercial email.
• Every commercial email includes a clear unsubscribe or opt-out mechanism.
• Opt-out requests are honored within 10 business days.

To unsubscribe, click the unsubscribe link in any AICOADS email or email hello@aicoads.com with the subject “UNSUBSCRIBE.”

AICOADS implements reasonable technical and organizational security measures:

• HTTPS/TLS encryption for all data transmitted to and from aicoads.com.
• Encrypted storage of personal data with limited access on a need-to-know basis.
• Regular security assessments and monitoring of our systems and infrastructure.
• Contractual data security requirements for all third-party service providers.

No electronic transmission or storage is 100% secure. In the event of a data breach requiring notification under applicable law, we will notify affected individuals and relevant authorities as required by Texas and US law.

Our Website and Services are not directed to children under 13. AICOADS does not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act. If we discover we have inadvertently collected information from a child under 13, we will delete it promptly. Contact hello@aicoads.com if you believe we have collected information from a minor.

AICOADS may update this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on aicoads.com/privacy with a revised Last Updated date. For significant changes, we may also send email notification. Your continued use of our Website or Services after notice of changes constitutes acceptance of the updated policy.